Privacy Policy

We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. On this page, we inform you which data we collect when you use our website, why we collect this data, and how we use it to improve your user experience. This way, you know exactly how we work.

This privacy policy applies to the services of Earpds.nl. You should be aware that Earpds.nl is not responsible for the privacy policies of other sites and sources. By using this website, you indicate that you accept this privacy policy.

We respect the privacy of all users of our site and ensure that the personal information you provide to us is treated confidentially.

Our use of collected data

Use of our services When you place an order or sign up for our newsletter, we ask you to provide personal data. This data is used to perform the order and services. The data is stored on secure servers of Earpds.nl or those of a third party (including Shopify, our e-commerce platform). We will not combine this data with other personal data we possess unless necessary for the execution of the agreement.

Communication When you send email or other messages to us, we may keep those messages. Sometimes we ask for personal data relevant to the specific situation. This makes it possible to process your questions and answer your requests. We will not combine this data with other personal data we possess.

Cookies and tracking

Our website uses cookies (small text files placed on your device) to analyze the website and improve your user experience. We use the following services:

Shopify Analytics — For the functioning of the webshop and tracking order data. These cookies are necessary for the operation of the website.

Google Analytics — For analyzing website traffic and user behavior. This data is processed anonymously to gain insight into how visitors use our website. Google may provide this information to third parties if Google is legally required to do so, or to the extent that third parties process the information on behalf of Google.

Meta Pixel (Facebook) — For measuring the effectiveness of our advertisements on Facebook and Instagram and displaying relevant ads. The data collected by the pixel is processed by Meta Platforms, Inc.

Klaviyo — For sending email newsletters and automated emails. When you sign up for our newsletter, your email address and any additional data are stored and processed by Klaviyo, Inc.

Cookie settings

During your first visit to our website, you are asked to set your cookie preferences via our cookie banner. You can change your preferences at any time via the cookie settings in your browser. It is possible that some features of the website may not function correctly if cookies are disabled.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third parties

The information is not shared with third parties, with the exception of the service providers mentioned above that we use for our webshop and marketing. This data is only used for the purpose of the respective service and is not distributed further. Our employees are obliged to respect the confidentiality of your data.

Changes

This privacy policy is tailored to the use of and the possibilities on this site. Any adjustments and/or changes to this site may lead to changes in this privacy policy. It is therefore advisable to consult this privacy policy regularly.

Your rights

Under applicable Dutch and European legislation (GDPR), you as a data subject have certain rights regarding the personal data processed by us or on our behalf:

Right of access — You have the right to view the data we process about you. You can submit a request for this via info@earpds.com. You will receive a response within 30 days.

Right to rectification — You have the right to have incorrect data corrected.

Right to erasure — You have the right to have your data deleted (right to be forgotten), unless we are legally obliged to keep the data.

Right to restriction of processing — You have the right to have the processing of your data restricted.

Right to data portability — You have the right to receive your data in a machine-readable format and transfer it to another party.

Right to object — You have the right to object to the processing of your personal data. If you object, we will cease data processing pending the handling of your objection.

You have the right at all times to lodge a complaint with the Data Protection Authority if you suspect that we are using your personal data incorrectly.

Unsubscribe from newsletter At the bottom of every email, you will find the option to adjust your data or unsubscribe from the newsletter.

Contact

Do you have questions about this privacy policy? Please contact us:

Earpds.nl E-mail: info@earpds.com Phone: +31 85 004 1268